Hey, how’s it going? And the family.. the kids? I’ve come to realize that North Americans will quicker ask you if you want to go out for a drink than ask you about your family. Off all the people I know, I think it’s only my friend Alleyene and Caron’s grandfather are the only 2 people who ever ask how things are and take to time to really ask about the people around me.

Think about it for a second. When’s the last time you asked your friend or coworker about their kids? Or how’s that business going? Or, hey you went on vacation recently..how was that?

Here’s a tip.. take a moment to ask your virtual assistant about them and their family. I know, you hired a VA cause you’re busy and don’t have the time. Frig..this person is your first line of defense.. take the time to ask them about them! Show that you give a crap, will you!

Don’t just ask and have the response pass you like a 100m Olympic runner on steroids. So their son is leaving for college soon. In a few weeks ask them “so how’s NAME liking college”. It will show that you care.. even if you didn’t give a crap.

So far we’ve covered…

- Say thanks and encourage.

- Say you appreciate their efforts and show that that you take notice.

- Ask about them and their family.

I hope you’re paying attention. VA’s need love too!