You’re part of the future. Everyone’s always looking for job security, especially in these uncertain times. Let your virtual assistant know that you have plans for growth and they’re part of it. So you have a new project planned… share it with them! Yes, most future projects may never really materialize, but it gives the VA hope. Yes, I agree that making money online can be very secretive and you have to be careful what you say before you actually launch, but I’m sure you can let some of it out without giving away too much. BTW, by now you should have a good level of trust with your VA, so keep them involved with the company’s progress.
Share future projects with your VA… hey, maybe their input will enhance your idea.

BTW, did you read my post about getting your VA to sign a non-disclosure and non-compete agreement? Use the search box above (top right) to find it… killer info!

Leave me your comments below, I’d love to hear your take on this and other posts.

Lately I’ve been working on a new project with my mentor which may result in hiring some more support staff. One of things that we’ll have to pay attention to is the management of our new staff, since they’ll be working remote.

Here’s today’s “Work From Home Wednesday” tip! This is taken from an article written by Christa Heibel (CH Consulting LLC). The key points are all in relation to managing remote workers.

Set clear expectations. Is it a job that must be completed from 8–5 or can your employee work on his/her own schedule? Defining productivity standards and expectations can eliminate many performance-related issues down the road.

Touch base regularly. Let your employees know that are still a part of the office and that you are available to help resolve issues and see that things are running smoothly. Utilize instant messaging for employees that you need to contact throughout the day. An employee with an active, supportive manager is much more likely to perform better than one who feels disconnected from the office.

Use technology to streamline processes. Of course a remote-seat dialer is necessary for basic out-of-the office functioning, but don’t forget about the many other ways that technology can connect remote workers to the office. Web-based applications allow for workflow and workforce management. CRM tools keep customer data in order and make sure that all team members are on the same page. By providing remote access to ftp sites and internal application you can ensure that everyone has access to the most current versions of software and documents.

Conduct Quality Assurance monitoring. Chances are if you have one remote worker, you have many. Ensure high performance, accountability, and uniformity by conducting routine QA monitoring. If your office is not large enough to support a full time QA position, consider utilizing an outside partner to develop and execute a quality QA program.

Utilize performance reviews. Let your remote workers know what they are doing right and what needs improvement. Reward a job well done and give them the tools that they need to improve on areas that may be weak. By showing your employees that you are invested in their success, they will be more likely to give you their best effort.

If you’re interested in the entire article, it can be found here: http://voipforenterprise.tmcnet.com/feature/enterprise-transformation/articles/4386-managing-remote-workers.htm