1. Can develop finished graphic layout designs into clean, semantic XHTML/CSS.

2. Is detail oriented, efficient and can provide quality assurance testing.

3. Can commit to 20-25 hours a week. Some on-site time will be required at our office in Nashville, TN.

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Key Responsibilities

* Install and configure SharePoint
* Develop custom interactive web parts
* Build interactive reports and dashboards off a back-end Analysis server cube
* Design and develop intuitive custom user interfaces
* Communicate with clients to ensure solution aligns with business requirements

Required Education & Qualifications

* Bachelor’s degree in Computer Science, IT or related field
* 2-3 years of demonstrable experience in SharePoint development
* Broad knowledge of SharePoint capabilities and ability to inform clients of technical possibilities
* Knowledge of database queries using MDX
* Solid experience with PerformancePoint and Excel services
* Development experience with SharePoint 2010 a definite plus

Core Competencies

* Communication: Exhibit superior written and verbal English communication skills
* Client Focus: Demonstrate commitment to meeting clients’ short- and long-term needs
* Problem Solving: Employ logical approach in addressing problems and technical challenges
* Managing Ambiguity: Act appropriately in environments where uncertainty and change are constants
* Planning & Time Management: Establish a systematic course of action to ensure goals and objectives are met
* Technological Savvy: Rapidly get up to speed in working with or communicating about new technical solutions and concepts
* Drive for Results: Display a high level of initiative, effort, and commitment toward achieving exceptional results

About the Company

This is an exciting opportunity to work with a dynamic, virtual and rapidly growing company in the technology consulting field. Servicing multinational clients, Rolling Forecast Solutions, LLC exists to eliminate technology frustration in data-driven decision-making. With the development of back-end business intelligence solutions, we offer clients the ability to effectively navigate their business landscape by accessing the data they need, precisely when they need it.

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This position manages a team of field Network Solution Specialists (NSS) who provide subject matter expertise in the areas of Networking and advanced datacenter management. NSS manager verifies the NSS work with the established account teams to identify networking or advanced management opportunities and drive net new business for Dell by leveraging subject matter expertise and expanding the sales of servers and storage to include management and networking. Ensures that direct reports document (or assists with the creation of ) thoughtful & comprehensive account plans to include account overview, business/industry drivers, competitive landscape, historical sales data, major sales initiatives/action plans and key contacts.

Strategic Guidance

* Will lead the team in finding areas to scale their technical acumen around two key tenants, networking and advanced datacenter management solutions. To do this the NSSM will evaluate the talent within their team and leverage all available resources to fill in the missing knowledge gaps.

Career Development

* Drives continued career development of their team through sales/leadership enhancement training, and engaged learning with regular feedback/1×1s with manager, leadership team, mentors and support organizations in addition to required compliance training. Measure progress against development objectives quarterly.

Training Program Focus:

* Develop training plan and provide resources for team to develop and enhance technical knowledge of all relevant networking and advanced management solutions specifically focusing on OEM.

Talent Mgmt

* Diversity: recruits, hires, develops and retains employees w/differing backgrounds, skills, and experiences. Assess, Plan, Develop-continuous improvement of team members’ capability and contribution; ready replacement for key positions, always looking to upgrade talent.

Leverage Key Sales Tools Accordingly:

* Manages team’s utilization of Salesforce.com and ensures accuracy of data. Manage the timeliness of visit reports and ensure each NSS is in compliance.

* Salesforce.com – forecast/pipeline accuracy (effective use of sales stage %)

About Dell:

* Collaboration. Individual drive. A passion for technology. That’s what success sounds like at Dell. It’s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. Sound like something you can get behind? Join our team, and you’ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. Plus, you’ll get the mentoring, support and training you need to succeed on your own terms.

* Workforce diversity is an essential part of Dell Inc. We encourage you to apply, whatever your race, age, color, religion, national origin, citizenship, gender, marital status, ancestry, disability, veteran status or sexual orientation.

* Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package. Please visit the About Dell section at www.dell.com for more information. Relocation to this area is not available for this position.

Qualifications

7-10 years experience in sales of Networking or Advanced management solutions.

About Dell:

Collaboration. Individual drive. A passion for technology. That’s what success sounds like at Dell. It’s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. Sound like something you can get behind? Join our team, and you’ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. Plus, you’ll get the mentoring, support and training you need to succeed on your own terms.

Workforce diversity is an essential part of Dell Inc. We encourage you to apply, whatever your race, age, color, religion, national origin, citizenship, gender, marital status, ancestry, disability, veteran status or sexual orientation.

Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package. Please visit the About Dell section at www.dell.com for more information. Relocation to this area is not available for this position.

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To provide quality case management services in an appropriate, cost effective manner. Provides medical case management service which is consistent with URAC standards and CMSA Standards of Practice and Quality Improvement Guidelines to patients/employees who are receiving benefits under an Insurance Line including but not limited to Workers’ Compensation, Group Health, Liability and Disability.

Responsibilities:

* May assist supervisor/manager in review of reports, staff development.
* Reviews case records and reports, collects and analyzes data, evaluates client’s medical and vocational status and defines needs and problems in order to provide proactive case management services.
* Performs various duties including vocational evaluation, counseling, medical assessment and coordinate return to work.
* Demonstrates ability to meet or surpass administrative requirements, including productivity, time management, quality assessment (QA) standards with a minimum of supervisory intervention. Facilitates a timely return to work date by establishing a professional working relationship with the client, physician and employer. Coordinates return to work with patient, employer and physicians.
* May recommend and facilitate completion of peer reviews and IME’s by obtaining and delivering medical records and diagnostic films notifying patients.
* Manages cases of various product lines of at least 3-4 areas of service (W/C, Health, STD, LTD, Auto, Liability, TPA, Catastrophic, Life Care Planning). Specifically, the case manager should be experienced in catastrophic cases plus 2-3 additional types listed above.
* Renders opinions regarding case cost, treatment plan, outcome, and problem areas and makes recommendations to facilitate rehabilitation goals and RTW.
* May review files for claims adjusters and supervisors.
* May perform job site evaluations/summaries. Prepares monthly written evaluation reports denoting case activity, progress and recommendations in accordance with state regulations and company standards.
* May obtain referrals from branch claims office or assist in fielding phone calls for management as needed.
* Maintains contact and communicates with insurance adjusters to apprise them of case activity, case direction or receive authorization for services. Maintains contact with all parties involved on case, necessary for rehabilitation of the client.
* Travels to homes, health care providers, job sites, and various offices as required to facilitate return to work and resolution of cases.
* May meet with employers to review active files.
* Reviews cases with supervisor monthly to evaluate file and obtain direction.
* May perform other related duties as assigned.

Requirements:

* Valid RN licensure in the state(s) the incumbent works in.
* Bachelor’s degree in a health-related field is required.
* Minimum of one (1) nationally recognized Certification from the URAC list of approved certifications.
* Five (5) years or more workers’ compensation case management experience in the company or a similar organization.
* Thorough understanding of jurisdictional WC statutes.
* Demonstrated ability to handle complex assignments and ability to work independently is required.
* Effective oral and written communication skills are required.

Preferred:

* Bilingual Spanish a plus
* Previous Worker Compensation and Elder Care Experience strongly preferred
* Advanced knowledge to exert positive influence in all areas of case management.
* Advanced communications and interpersonal skills in order to conduct training, provide mentorship, and assist supervisor in general areas as assigned.
* Highly skilled at promoting FCM products and services internally and externally.

In addition to a competitive salary, Crawford offers you:

* Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 63 countries
* On-going training opportunities through every stage of your career
* Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

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Explore a Super Home-Based Opportunity! Immediate Interviews Available!

Working at home can be an ideal situation from saving you money on gas & work clothes to allowing you to spend more time with your family during non-work hours. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are. Not at Asurion. Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers or HDTVs, Asurion provides more than 70 million consumers worldwide with best-in-class, next day device replacement. Asurion also offers protection of user content and software.

As a Work at Home Bilingual Customer Service Agent for Asurion you will handle inbound calls from customers regarding wireless handset insurance claims, electronics repair facilitation or roadside assistance requests from wireless customers. With several offices and call centers across North America and around the world, plus a rapidly expanding force of Asurion Work at Home Team Members, Asurion has over 10,000 employees dedicated to providing great service. Our Customer Service Team Members answer the call of those in need.

With Asurion’s Work at Home program, you will be an employee (not an independent contractor), work a set week-to-week schedule, earn an hourly pay rate, receive paid training and rely upon easily accessible support whenever you need it.
Requirements

This position requires at least 1 year of call center customer service experience, as well as:

* Excellent customer service and communication skills

* PC literacy (Windows, web navigation) and 25 WPM typing skills

Required equipment:

* PC running Windows XP/Vista with sound card, headset jack or external speakers,

2.0 ports. Processor speed, space requirements and other specifications can be found at AsurionForceAtHome.com

* High-speed, hard-wired broadband internet connection (see below for details)

* Corded phone connected directly to your hard-wired analog phone line in one of the following area codes: 303, 719, 720, 970, 615 or 713

* A high speed internet connection that must be able to consistently provide download speeds of 768 KB download and 256 KB upload. This must be a hard wired service such as DSL/Cable/Fiber; wireless service or satellite broadband services are not acceptable

Full-time immediate openings are available and exact schedules will be discussed with each candidate, but evenings and weekends will be required. You must be able to work at your computer throughout your entire shift (minus short breaks and a lunch period) while maintaining a noise and distraction-free environment.

Asurion is an Equal Opportunity Employer committed to diversity and proud to contribute to a wide variety of community service organizations.

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At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Part Time Work from Home Teleinterviewer I

Basic Purpose:
This position completes life insurance applications via telephone for a single client company.

Working Hours:
The work from home position would require working from the Lee’s Summit, MO office for 6-8 weeks for training before working from home. Training hours are Monday – Friday 5pm to 9pm.

Monday-Friday 3:00pm-7:00pm, Saturday 12:30pm to 4:30pm

(Tuesday or Wednesday off during the week)

OR

Monday-Friday 4:00pm-8:00pm, Saturday 12:30 pm to 4:30 pm

(Tuesday or Wednesday off during the week)

Required Equipment:

* DSL/Cable connection speed 1.0 Mbit down/256 Kb upload speed minimum

- (Cannot be through aWiFi internet connection or satellite provider.)

* Home telephone line with local Kansas City area number

- Note: the position requires the applicant to reside in the Kansas City metro area

* Analog Phone

* Analog Headset

* Desk

* Chair

* Lighting

* Surge Protector

* Quiet Working Space

* The position may also require a router and multiple in home visits for setup and repair of equipment. The smart computer and all other necessary technical equipment will be provided by Quest Diagnostics

Principal Duties & Responsibilities:

* Complete interviews with life insurance applicants via telephone. These interviews will include gathering medical, financial, occupational, and avocation histories. Review and edit information collected during the interview for quality assurance purposes.

* Manage the C4 Call Management System by making telephone calls, logging call attempts, documenting information within orders as necessary and recording call results.

* Responds to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner.

* Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.

Knowledge & Experience:

* High School Diploma or Equivalent required, some college courses preferred.

Minimum Skills Required:

* Ability to type 25 wpm adjusted for accuracy

* Strong communication skills

* Accurate, detail oriented

* Proficient teamwork skills

* Good work attendance record

* Organizational skills

* Six (6) Months Customer service experience

Minimum Skills Preferred:

* Background in Medical Terminology

Want to be able to wear your fuzzy slippers to work? How about save over $1,800 on fuel expenses? Our work at home Teleinterviewers do both!

Closing Statement
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: “Dedicated people improving the health of patients through unsurpassed diagnostic insights.”

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer (EEO).

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Requirements:

* 2-4+ years working in a design production capacity in a digital agency environment
* Advanced knowledge of Adobe Creative Suite (Photoshop, Illustrator, and InDesign)
* Strong experience with image compression, file correction, and optimization techniques
* Cooperative and detailed oriented
* Must be highly organized and able to work efficiently on multiple projects to meet tight deadlines

HUGE is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

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In this role it is expected that the Supervisor would spend the majority of their time with their team members conducting coaching sessions, giving call monitoring feedback, and delivering performance evaluations via the phone, internet and IM. You will be required to conduct one-on-one performance reviews, monitoring and coaching sessions for each CSR on your team. These sessions may be conducted on a daily/weekly/monthly basis. You will be required to conduct a one-on-one”formal web session” with each CSR where developmental priorities for the upcoming month are identified. In this role it will be required that you Manage by remote monitoring and be available to provide guidance and answer questions for the CSRs on an as-needed basis. Supervisors will successfully build and develop a team that consistently meets or exceeds specific performance metrics ( Average Handle time (AHT), Quality, Customer Satisfaction Adherence to schedule, CSR Efficiency, Absenteeism & Attrition) are some of the main areas of focus.

Supervisors are expected to facilitate a minimum of one team meeting monthly and meet with his/her manager weekly to review past performance and trends, and discuss priorities for the next 30 days. May be required to write an action or business plan to document how they will achieve desired results

In order to deliver required team performance:
You will be required to deliver appropriate on-the-job training and communication, ensuring that direct reports are well informed and trained on relevant issues, processes and procedures. Provide career pathing advice and opportunities for (CSRs) on an on-going basis and ensure team members use systems efficiently to maintain standards in accordance with policies and procedures. Maintain a healthy, fun and professional work environment where a CSR’s performance is supported, appreciated and recognized. Develop and/or implement reward and recognition programs that improve team performance and associate morale for the remote team members. Maintain harmony among workers and resolve grievances, as well as handle employee/personnel issues that arise during their shifts. Enforce company policies and maintain call center goals and standards and administer corrective action as necessary

Qualifications
* Must be in current position for at least 6 months
* Previous Work at Home experience preferred
* Must have existing supervisory/coach/leader experience, 1 year preferred
* Two plus years of center experience preferred
* College degree is a plus
* Strong knowledge of Line of Business for which they are applying (Wireless HP, Warranty, Sales/Retention, RA, ACC, etc.)
* Proven track record of building and developing winning teams and exceeding customer expectations
* Cannot be on any type of progressive discipline/written warnings
* Must have experience using Microsoft Office, internet and chat programs
* Ideal candidate must be self-motivated, committed to customers and
employees, action oriented, results-driven with a positive attitude and an excellent knowledge and understanding of the wireless industry and call center environment
* Enjoys a fast paced, yet very structured environment
* Must have the ability to handle multiple priorities and excellent time management and organizational skills
* Must be an extremely positive role model in attitude, leadership, mentoring, dependability and performance
* Must have demonstrated skills as an excellent coach, motivator and team player
* Must have proven ability to stay focused and calm during times of high stress or ambiguity
* Must be an analytical thinker with strong planning, problem-solving, and resource management skills
* Must be a life-long learner and proactively seek and pursue personal development for themselves
* Consistently meets or exceeds all performance standards (from scorecard) associated with their current position
* Must have excellent written, verbal and electronic communication skills with an emphasis on interpersonal skills and conflict resolution
* Must have working knowledge of coaching and employee development techniques and change management.
* Able to gather the appropriate information and make good decisions quickly
* Ability to troubleshoot minor system issues
* Must be computer literate with proficient skills with email management, CMS, Microsoft Word and Excel, and other Call Center technology/systems
* Must have the ability to perform all functions of the position in a virtual environment.

Licensing:

This position may require that you hold a valid insurance license. Failure to pass the insurance license exam or an inability to obtain or maintain the required license(s) will result in forfeiture of the position.

If you are not currently licensed, but have taken and failed the insurance licensing exam or have otherwise been unable to complete the licensing application process, you will not be eligible to post for this position.

About Asurion:
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 200 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world’s premier telecommunications and retail companies. The company is privately-held with more than 10,000 employees and operates in six countries across three continents. For more information, please visit www.asurion.com.

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ESSENTIAL FUNCTIONS and RESPONSIBILITIES

1. Reviews inbound and outbound calls to evaluate SCAs and CSRs to ensure performance meets established Corporate and Service Center policies, standards and guidelines.
2. Provides verbal and written feedback to Service Center management, SCA and CSR to promote improvement.
3. Provides coaching and development support to SCAs and CSRs via developed plans and strategies.
4. Works directly with appropriate supervisor for additional training, coaching or performance planning.
5. Supports and maintains a quality service culture within the Customer Service Team.
6. Processes escalated calls within the guidelines and timelines as established in the client customer service instructions.
7. Communicates with clients in a professional manner, promoting the Customer Service culture.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

1. Performs other duties as assigned.
2. Supports the Service Center operations as needed.
3. Supports the total performance management initiative.

QUALIFICATIONS

Education & Licensing
BS/BA degree preferred.

Experience
Two (2) years customer service experience required. Inbound call center experience strongly preferred. AS/AA degree may substitute for one (1) year of experience; BS/BA degree may substitute for two (2) years of experience.

Skills & Knowledge

* Knowledge of disability plan eligibility, coverage and benefits
* Good customer service skills
* Excellent oral and written communication, including presentation skills
* PC literate, including Microsoft Office products
* Analytical and interpretive skills
* Strong organizational skills
* Good interpersonal skills
* Ability to work in a team environment
* Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

Additional Information: SHIFT: Shift hours will be 3:00 pm to 11:00 pm CST.

WORKDAYS: Tuesday thru Saturday.

HOLIDAYS: Candidate must be available to work entire weekend and Holidays on a per need basis.

NOTE: This position may be open to a Work-At-Home Opportunity. Sedgwick CMS to provide payment for internet connectivity and dedicated phone line. QA Coach to be responsible for maintaining reliable connectivity at their home. Must have dedicated work space for quiet work at home environment.

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