I`ve been busy the past week or so learning the inside behind being a successful eBay seller. You may have noticed my previous posts on the subject. Today I`d like to chat a bit on reducing refunds or exchanges. During my research on auctions posted by successful ebayers I`ve noticed that they spend a great deal of time writing up the description of their product.

Let`s say you`re going to list a pair of running shoes, spend the time to tell the potential buyer everything you possibly can about the shoes.

- colour

- size (if they fit big or small)

- if they`re new or used. If they are used, be sure to mention any damage or marks.

- if they have tags

- if they`ll be shipped in the original box or package

- your shipping policy

- your return policy

- if the shoes are sport specific

By spending the time to describe the product in detail it will lessen the chance of the winning bidder not only asking for a refund… but also, leaving you negative feedback.

Happy selling.